Senior Product Designer (m/f)

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.

About the job

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Join our development forces in deploying the code that powers the performance of the Infobip platform.

We are looking for a talented and experienced Senior Product Designer to join our Product Design Team and begin an exciting and challenging career with Infobip.

Are you a curious human being, always trying to get into users' minds, being aware of your own bias?

Do you see research as an integral part of product design?

Do you believe that design starts with understanding the problem?

About The Team

We are a bunch of creative, quirky, and open-minded designers. Join our team story in creating a meaningful impact on our products and users across the globe. What we really value is being open, helpful, and accountable.

What will you do at Infobip?

Help shape our in-house enterprise-level products that are used by thousands of users that reach millions of their customers
Hands-on product design in all stages: from sketching concepts to narrowing down the solution in hi-fi prototypes and then testing it with real users
Closely collaborate with product managers, designers, researchers, UX writer, engineers and other stakeholders on creating delightful user experiences by employing a broad set of design techniques
Organize user interviews, discovery sessions, brainstorms, and design thinking workshops
Create flows, wireframes, and user journeys that reflect mental models of our users
Advocate for research and our design process, proposing improvements when needed
Present and defend designs and key milestone deliverables
Mentor more junior colleagues in our team
Participate in hiring activities for new members
Contribute to our Design Language initiative by pushing visual excellence and promoting best practices and design standards 
Work closely with engineers by providing support as they build your solution


5+ years of experience designing digital products, not just websites.
Proficient in Figma or any other prototyping tool (but willing to switch to Figma).
Excellent visual design skills paired with a good understanding of human-computer interaction principles.
Able to present your designs and sell your solutions to various stakeholders.
Able to think critically, solve problems creatively and effectively.
Able to problem frame, prioritize and communicate ideas successfully, and then reframe the problem if needed in order to arrive at a better solution.
Very good understanding of how user research shapes a product.
A highly collaborative person with a pro-active approach to work.
Able to see opportunities where others see problems.
Experience in Enterprise UX projects.
Fluent in English

Please share your portfolio with the most relevant projects that best describe your skills.


At this moment we do not offer relocation.

You will be Employed in the country of your residence and citizenship.

Why You Should Consider This Opportunity

Professional development – Take ownership of the in-house products at world’s leading company in A2P niche, with your dedicated development team.
DevDays - Infobip internal conference for Engineering, Corporate Security, Product Development, etc. that gathers 800+ Infobip Engineers in one place with the aim of sharing knowledge
Flexible work environment – WFH, campus or combine the two
Employee Stock Ownership Plan
Annual bonus and the possibility of additional Top performance bonus
Education budget
Udemy Premium account and O'Reily platform
Team building activities
Employee Assistance Program additional support and consultancy on diverse topics including health, finance, legal, wellbeing.

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Senior Product Designer (m/f)

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