Senior UX Researcher (m/f)

Thousands of customers worldwide trust OutSystems, a modern application platform that enables organizations of all sizes to deftly tackle any kind of critical application - from legacy modernization and workplace innovation to customer experience transformation. Using OutSystems, customers can Build applications Fast, Build them Right and Build them for the Future.

About the job

OutSystems R&D is known for working on highly complex problems while focusing on keeping the product extremely easy to use, allowing us to lead the future of software development. We expect our engineers to help us drive the software development landscape changes by disrupting the way modern software is built .

The OutSystems engineering team has developed its own visual coding language, compilers to transform it into optimized high code, smart assistant AI mechanisms to accelerate development (TrueChange), code flow optimization mechanisms, and additional PaaS services that allow customers to easily develop powerful applications. The team empowers customers to tame all the hassles of complex software development under a powerful yet simple-to-use platform.

To apply to this position, you need to be willing to build a product used across the globe by some of the largest and most complex organizations, like Toyota, Salsa Jeans, ThinkMoney, Logitech, and others. You’ll build a product that will be used by developers of any industry, enabling the development of software used by millions of end-users across the globe, with auto-scaling capabilities. The product also allows customers to build very complex core systems that deal with complex business logic and integrations with legacy systems based on product extensibility SDKs.

We are looking for a Senior UX Researcher to evolve our research organization, implement pragmatic research studies and experiments, work seamlessly with product teams, and produce breakthrough actionable insights.

Leveraging your experience in the area, and working with the other experienced teams, you’ll help set up a nimble research practice that covers both qualitative and quantitative methods.

You’ll balance rigor and pragmatism, to provide insights that inform future action in product discovery and delivery. You will engage in both exploratory and evaluative research, to support both the current decision processes and identify new opportunities for value creation.

Day in the life

Drive user research activities such as user interviews, surveys, lab usability studies, heuristic evaluations, etc.;
Deliver and communicate actionable research findings;
Document and present insights based on research analysis;
Work with the UX lead to identify and address critical usability issues;
Contribute to the continuous improvement of UX Research practice;

Must-have skills

Minimum of 3 years experience in research field (quantitative and qualitative);
Experience conducting user experience research initiatives;
Experience setting and measuring success metrics;
Experience creating, running and analysing usability tests;
Ability to identify research opportunities and setting research questions;
Understanding of quantitative methods and behavioural analysis;
Proven ability to translate extensive and complex information into meaningful insights;
Experience on measurement and reporting of research insights;
Excellent collaboration and communication skills in multicultural environment;
Strong oral and written communication skills;
Nice to have experience working in tech business with agile methodologies;

What separates the best from the rest

Experience with multidisciplinar UX teams;
Previous experience with UX Research, cognitive/behaviour research, UX Design;
Experience in the tech environment. Understand the engineering “language”

What Can You Expect From OutSystems

The possibility to disrupt the software development market;
A company that cares about employees wellbeing and provides a safe and comfortable work environment, even during adverse times;
A world-class software engineering team with peers and leaders that are inspired to learn and share what they know;
A fast-growing company that provides many opportunities for you to grow;
Fun from day one: a relaxed work environment, colleagues from diverse backgrounds and with a diverse range of interests, fun company events;

Curious about OutSystems culture? Find out more in The Small Book of the Few Big Rules .

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Senior UX Researcher (m/f)

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