We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next. We operate in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.
Our global agencies and people are the elite in their field, part of a team designed to mobilise according to your unique needs, for truly integrated solutions: Carat, Dentsu Creative, dentsu X, iProspect and Merkle.
We Dream. We Do. We Deliver.
Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies.
And we are looking for a UX Designer to reinforce our team!
You are responsible for envisioning and shaping first-class, innovative digital touchpoints.
Being the connecting piece between business goals, user needs, and technical implementation you collaborate deeply with CX strategists, designers, and developers, always acting as advocates for users’ needs throughout the entire process.
You are a skilled and experienced end-to-end UX Designer who has a portfolio to prove it;
Leading, supporting and executing user testing, ensuring the product meets the business requirements and strategic goals;
Working on projects from inception to completion with clients and developers to ensure the successful creative and financial delivery of projects;
Mentoring and guiding peers and junior staff on project work and personal development;
You can demonstrate working from the discovery stage to the finished product, with a clearly defined process for each stage in between;
You’ve worked in Agile as part of an efficient and multi-disciplined delivery team and are familiar with user-centred design methodologies;
You have a great eye for detail, are confident in your design expertise and are able to communicate clearly and translate ideas to stakeholders and team members alike;
Collaborating with UI colleagues, you will be brainstorming concepts, freehand sketching, low-fi and high-fi rapid prototyping to shape user-centred design solutions which can be tested with customers at pace.
You are passionate about digital creation and bring with your extensive knowledge in the areas of human-centered design, information architecture, interaction concept, and usability;
A college degree (university or technical college), e.g. Interaction Design, Human-Computer Interaction, Design Management, Strategic Design and Innovation, Customer Experience and Service Design, or a comparable qualification;
You have 3 – 5 years of professional experience in the design of complex, digital solutions, and applications, preferably in an agency environment
Experience working in development and digital design teams;
You master the common design and prototyping tools and you’re proficient in Figma;
You are passionate about excellent digital cases and are well acquainted with the latest trends and technologies in the UX environment;
You are experienced on the customer front and can present your concepts and suggestions with passion and structure;
Expert knowledge of common UI and UX patterns on the web and for mobile apps.
We do not sponsor work visa.
For those who don’t have Portuguese documents (NIF and NISS), we suggest you to search for more information at local country Social Security entities, as well as on SEF (Serviços Estrangeiros e Fronteiras), for possible roles in Merkle Portugal.
Benefits and perks:
Cutting Edge Technology & Latest IT tools
Agile and Flexible working hours
Hybrid work system (remote friendly)
Digital nomad policy
Focus on career development
Health insurance (also included for the household)
Mental health support
Volunteering experiences and sustainable mindset
25 vacation days + 3 wellness days per year
Beers (after 6pm), foosball, and ping-pong! #workhardplayhard
Free breakfast every second Monday of the month
Team & Company events 🎉
We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.